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I would appreciate some advice/opinions. I recently purchased 2 arcade games from an out of state vendor with good feedback etc. The owner was/is very personable and appears to be very willing to make me happy but I did not receive what I expected.
I ordered 2 games. A Donkey Kong upright that was supposed to have DK/ DK Jr /DK 3. My first mistake was not knowing this does not exist in a board. The gentleman was very kind in explaining to me that he makes new versions of classic games. IE new cabinets, new controllers with refurbished monitors and game boards. There were lots of photos and even photos of his (truly) excellent packing job for shipping. The only thing missing was a photo of the inside of the machine. I inquired and he said it was standard wiring that made problems "easy to diagnose" over the phone but offered no photo.
The second machine was a cocktail Ms Pac Man and Galaga. This machine I love in the standup version so I was really looking forward to it. I had never seen the original cocktail version.
After some discussion we agreed on essentially 1,000 per machine plus shipping of 265 each. I received to very well packaged machines. However, they were two multicade games. One DK cabinet with original control panel configuration and a multicade board with all but the three DK games disabled. The second was a multicade cocktail with ms pac man art. Both have used 19' computer CRTs and the DK is nearly upright and very close to the plexiglass unlike the original configuration.
I was substantially disappointed. He immediately offered to pick them up and make me happy but was very surprised that I was disappointed to receive the extra games for free. Ultimately I decided to keep the DK and return the cocktail. He is picking it up at no charge and sending a cocktail ms pac man / galaga with the proper board (and a traditional monitor that the board will require) all at no charge to me.
I'm really embarrassed that I didn't know any better. He politely maintains that in the hands of an average customer (who does not know how to repair the machine) they will be happier with the newer technology (because it is easier to replace when it breaks with some on the phone assistance from him).
Thanks for reading and I appreciate your comments and input.
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Multiboards are bootleg board from china just like bootleg dvds or downloaded music. It's up to you if you consider them morally wrong, but the people making them and use them in their products are just looking to make a buck, not keep the quality of their product high. And they are cheap in comparison to buying a legitimate mint copy of each game. $1000 is a lot, but compaired to a minty donkey kong, donkey kong jr. and donkey kong 3, it was very very cheap. From my point of view you bought a rolex watch on the street corner, and are surprised its doesn't keep good time.
Like i said, i don't want to sound like a jerk, but that is the situation. It's a shame you didn't receive what you expected, but your expectations seem to be to high. If you purchase another multiboard cabinet, its going to be the same situation, you won't really know what you will receive unless you see it in person. It's gonna be made in some guys garage or basement, and he might be in business the next day or he might not.
Christopher Sockrider said:I'm a little confused about this last post. I would not have considered the items I purchased to be cheap or illegal. Perhaps someone could explain.
Matt Szlemko said:So you went shopping for a bootleg arcade cabinet and are surprised that you got a bootleg arcade cabinet? If you are trying to be cheap and buy illegal stuff, you shouldn't have high expectations. Most sellers are just looking to make a quick buck of people too cheap to buy the real thing. That might sound harsh, but it's just the simple truth.
Matt
I totally disagree with you, on one aspect. Multicade boards are bootleg yes but they are not cheap copies IMO. I have been building these games for 12 years now. Back when they were 3 in1 (Ms Pac,Galaga,DK). Out of all the multicades I have made not one "Yes, NOT ONE" has come back to me from a customer. I have had maybe 3 shipped to me defective and my supplier gladly exchanged them. The 4 in 1 had a Ms Pac flaw that was fixed when the 6 in 1 came out. Like the multicade or not thats your opinion and I will respect it. Bottom line its a money maker and I will be the first to admit I have made a ton of money off them. I do not misrepresent them I tell it like it is. I do not want to steer away from this topic to much but IMO Namco shot themselves in the foot. They made the Galaga/Ms Pac reunion game but would not sell just the board to anyone. You had to have the serial number off your dedicated cabinet or they would not sell you the game board. The board alone was $650... That forced operators to look for alternative solutions and the multicade board fit the bill and still does to this day. In this economy I cant blame anyone to look for a better deal. If your going to sit back and tell me the Galaga/ms Pac Namco board is a better investement then the 60-1 then I humbly disagree. Not to mention its much easier to sell a 60-1 to a homeowner for $900 vs a dedicated Ms Pac for $500-$600. The multicade did kill the market on classic games almost as bad as the home console games. Like them, hate them, love them it really does not matter they are still going to thrive in this market. As a homeowner you have to be very cautious as there are alot of knuckleheads making these things that have no idea what they are doing. I still think you are being way to hard on the original poster.. He is a newbie that just made a bad decision with out doing his homework.
Matt Szlemko said:Multiboards are bootleg board from china just like bootleg dvds or downloaded music. It's up to you if you consider them morally wrong, but the people making them and use them in their products are just looking to make a buck, not keep the quality of their product high. And they are cheap in comparison to buying a legitimate mint copy of each game. $1000 is a lot, but compaired to a minty donkey kong, donkey kong jr. and donkey kong 3, it was very very cheap. From my point of view you bought a rolex watch on the street corner, and are surprised its doesn't keep good time.
Like i said, i don't want to sound like a jerk, but that is the situation. It's a shame you didn't receive what you expected, but your expectations seem to be to high. If you purchase another multiboard cabinet, its going to be the same situation, you won't really know what you will receive unless you see it in person. It's gonna be made in some guys garage or basement, and he might be in business the next day or he might not.
Christopher Sockrider said:I'm a little confused about this last post. I would not have considered the items I purchased to be cheap or illegal. Perhaps someone could explain.
Matt Szlemko said:So you went shopping for a bootleg arcade cabinet and are surprised that you got a bootleg arcade cabinet? If you are trying to be cheap and buy illegal stuff, you shouldn't have high expectations. Most sellers are just looking to make a quick buck of people too cheap to buy the real thing. That might sound harsh, but it's just the simple truth.
I obviously do not like multiboards, not only do i think they are bad for our hobby, but i feel that people like the original poster get scammed into buying them without realizing what they are really getting. I also agree I am being harsh, but I am trying to be 100% honest. I don't know another way to state my view without sounding mean, how do you tell someone they where foolish for trying to buy bootleg, pirated, or stolen IP, without sounding like a jerk?
I don't see how a bootleg from the cheapest supplier in china could be called anything but a cheap knock off. It's not like they are made by a large publicly traded corporation like Namco. I'm glad your customers have had success with them, but lets not act like these are made in any other way then to make a quick buck. When they do break down in a couple of years the company will be long gone and no one will be fixing them. you will just have to buy a new bootleg from the latest and cheapest supplier.
Yes, I agree some OPs will do whatever they can to make a profit, so they are more then willing to buy bootlegs. Some are also more then willing to put poker machines in illegal areas and other shady things. I think most OPs understand exactly what they are doing though, unlike most home buyers, and especially this home buyer.
When i say "And they are cheap in comparison to buying a legitimate mint copy of each game", i mean comparing a 3-1 bootleg Donkey kong set up to three separate mint dedicated 1980s nintendo cabinets with no modern day "bootleg" reproduction art work on them. My guess would that would run you at least $2k-$3k, so $1k would be a very cheap deal. Or you could compair it to a legitimate copy of a new multigame like the galaga-pac cocktails, which would also probably cost $2k-$3k new in box. I don't think a home buyer should buy one of those, but when you go looking for a cheaper version of it, you should expect a cheaper version.
As far as which would I rather have, I am an arcade collector, so I want the game that has history behind it even if that means repair problems. I do think a mame set up is a legit answer to many of these problems, but people prefer to think they have the "real" thing with these multiboards when all they really have is some bootleg.
This is kind of getting off topic, but... :)
The hobby has deluded itself into thinking these bootleg boards and bootleg artwork are the exact same thing (if not better) then the real thing. If the mulitboard sellers would sell a 3-1 Konga Donkey (plays exactly as donkey kong) or Chompman- mrs chompman reunion board (plays just like pacman) I would be perfectly fine with it. But people would not buy them as quickly, so they use the real names, and people have started to think they have the real thing when in fact all they have is a konga donkey or whatever bootleg name you want to give it. I think this is a real danger to the collecting hobby, when freshly printed bootlegs are considered the same as a 30 year old piece of video game history.
I have no problem with people having a mame set up, because i think most people understands what they are. My problem is with the multi-dks and other bootleg set ups, posing as the real thing and confusing people.
Definatly if it is the one in the auction it is not original but a decent looking cabinet. I would consider moving the monitor to more of the original angle if an LCD. It may have been adjusted as LCDs wash out once angled too much. I just learned that when I decided to go used 17" LCD orver $200 or so for a 13 inch new shipped for a scratch build mini. Some of the new multicades are really well built and some are not. You would be best to buy from Brett, Arcadeshop or Mike's arcade if you are not sure and buying a multicade cab. For boards you can change out if Jamma. The Arcadeshop board is nice especially once you add DK2. The emulation, menu and attrct modes are also very good for cabinet use. I have yet to see the Team Play boards with all DK games on them as they are the only licensed ones. I am curious how Team Play's menu looks. I do remember playing their centipede Multigame years ago. Suprising but the Chinese boards have not had a menu lift since developed.
Michael
I agree there are many nice multicades and alot of junk. Mikes and arcade shop are two great sources. I have not dabbled in much more the the ones made by Icade. I do not like Arcade Shops becuase you have to download all the games. I just want something plug and play as I have never had much luck with downloads. I made Clays multiwilliams 10 years ago and it came out great. I still have yet to try Jrocks as he cant seem to get back with me. We already beat that dead horse.
Michael Lenardon said:Definatly if it is the one in the auction it is not original but a decent looking cabinet. I would consider moving the monitor to more of the original angle if an LCD. It may have been adjusted as LCDs wash out once angled too much. I just learned that when I decided to go used 17" LCD orver $200 or so for a 13 inch new shipped for a scratch build mini. Some of the new multicades are really well built and some are not. You would be best to buy from Brett, Arcadeshop or Mike's arcade if you are not sure and buying a multicade cab. For boards you can change out if Jamma. The Arcadeshop board is nice especially once you add DK2. The emulation, menu and attrct modes are also very good for cabinet use. I have yet to see the Team Play boards with all DK games on them as they are the only licensed ones. I am curious how Team Play's menu looks. I do remember playing their centipede Multigame years ago. Suprising but the Chinese boards have not had a menu lift since developed.
Michael
Definatly if it is the one in the auction it is not original but a decent looking cabinet. I would consider moving the monitor to more of the original angle if an LCD.
Michael
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